How to drive better retention through community-strengthening features, like allowing customers to earn status and cultivating inside jokes.
And discord boosts...what would these ideas look like for a substack?
This definitely has my wheels turning! And after getting to know a couple Phish phans, this also sheds some clarity there too.
Speaking of badges, I see different colored check marks on Notes icons. What do those mean?
Amazing work on this one, Reid! Loved the secondary media (relevant photos and gifs). Also, fits perfectly into the Writer Office Hours this week, as it's all about community building.
love this. also I love phish.
question: any ideas for how to make badges work within substack??
I got some REALLY good ideas from this one! I hope they work, but even if they don't, the human psychology of all this research fascinates me! Thanks as always
I would be totally down to give my community badges of different kinds based upon their activities on Substack, now that you mention it Reid!
Having more data on the engagement of paid subscribers would go a long ways. Example knowing their open rates on different tags of my posts. Being able to see lists of who clicks the most and who talks in chat the most and that sort of thing.
As a phirst time phish phriend last August I observed some of those exciting phan rituals completely clueless to the phenomenon that surrounded me. But I phound the phandom to be dialed/trained/ecstatic in ways that begged for repetition of the experience...I think back to watching the movie Mallrats 2,064 times in high school and still never doubting these is one more line read, one more phunny statement begging me to watch it again...I guess the moral of both stories is look for content that plays well around balloons filled with nitrous...and/or pheed your phans as much phood as you can...the leftovers still taste good and will bring you back for a phuture dinner...